1 reviews | Active since Sept 2012
Edgars/Boardman's online NEVER DELIVERS
<p>I placed an order online with edgars on the 17th december 2016 and this was said it would be delivered before christmas, they never delivered before chrismas and they never even sent an apology. After many attempts i finally got hold of someone at their call centre on the 6th of january 2017 who simply said i'd get my order the next week. I only got an "order dispatched" mail on the 19th of january 2017 and the order arrive a few days later, to my surprise only 1 of the two items i had bought was delivered and there was no explanation with this which meant more fruitless phone calls. to this day (3rd february 2017) i have not received a refund or even an explaination.</p>
Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
So it takes one to write a customer satisfaction review to get a response out of edgars. just sent my money back and we'll cut ties.
So it takes one to write a customer satisfaction review to get a response out of edgars. just sent my money back and we'll cut ties.