1 reviews | Active since Feb 2016
EDGARS BILLING ME FOR SOMETHING I HAVENT ASKED FOR
To Edgars<br> <br> I was somewhat perplexed to see this charge on my account:<br> <br> FINANCIAL SERVICES AND CLUBS ---<br> SMS AIR SUBSCRI 19.99 <br> MOBILE CONTENT FEE 19.99 DIS is the 50th time that i have unauotrised amounts on my account i made it quite clear last time to the call centre that I NEVER EVER WANT TO HERE FROM EDGARS CLUB AGAIN for anything and i will report Edgars to the Credit ombustsman.<br> <br> Since I neither signed up for this, nor have been charged for this since THE INCEPTION OF MY ACCOUNT. nor have i visited an Edgars store in several months. <br> <br> Kindly advise as to where you think you can go about charging customers for a service they have not requested. Secondly I want nothing to do with mobile services from Edgars. MAKE ONE MASSIVE NOT SOMEWHERE.!!!!!
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation and credit of the Mobile content will be provided shortly.
We have removed your details from our data base however you will still be receiving promotional calls for the next 30 days as our listing are done in advance thereafter it will stop completely.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation and credit of the Mobile content will be provided shortly.
We have removed your details from our data base however you will still be receiving promotional calls for the next 30 days as our listing are done in advance thereafter it will stop completely.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***