1 reviews | Active since Jul 2011
Edgar's billing for airtime that I did not buy
Please note that I received a call from debt collectors to notify me that I have been handed over for R160 for airtime that I supposedly purchased. I have my own Telkom contract and would never purchase airtime through a clothing company. Worst is that I settled by Edgar's account in 2011! Please advise urgently as if I am going to get a bad credit rating because of a mistake that was clearly made on your side I will take this to the highest court.
I expect you to get in touch with me ASAP to sort this matter out and to remove my number from the debt collectors.
In response to your email received, please note that your cancellation request for the airtime subscription has been forwarded to the relevant department to be processed. The cancellation will update on your account within the next 48 hours.
Should you have any further enquiries please do not hesitate to contact us via the below mentioned contact details. ***/GO
Kind regards
The Edgar's Customer Experience Team
In response to your email received, please note that your cancellation request for the airtime subscription has been forwarded to the relevant department to be processed. The cancellation will update on your account within the next 48 hours.
Should you have any further enquiries please do not hesitate to contact us via the below mentioned contact details. ***/GO
Kind regards
The Edgar's Customer Experience Team