Edgars Beauty - Refusing to deliver my Items I purchased!!

I have had such a terrible experience regarding the transition of Red Square to Edgars Beauty.

I was emailed a voucher to use on the new Edgars Beauty site, I was so excited, went online, punched in my voucher, purchased the stuff I wanted, received my discount and paid for my goods. My stuff was sent off and everything seemed normal.

I have been tracking my parcel and it was in transit already. A day or two later I get a call from Edgars Online, the lady told me my order has been cancelled and they instructed the courier to send my parcel back to Edgars. My parcel was already at the courier's warehouse ready to be delivered to me.

This is absolute ******* and theft, once my transaction went through, I was invoiced and I paid in full for the items, those very items became mine and Edgars cannot take back my items without my consent. I am extremely upset with how I am being treated and I can't believe what bad service this is.

I am such a loyal Edcon customer, I shop by all their various outlets and this is the service I get. From last week I spoke to numerous people, whether it be call centre agents, managers etc. but everybody seems to be shunning me and ignoring me.

All I want is for Edgars to honour this sale and deliver my order which is rightfully mine because my purchase went through as normal and I paid for my invoice.

Thank You.