MB
Marie B
1 reviews | Active since Jul 2015
09 Feb 2022, 10:28
Edgars bad services
I have an account since 1975 never have problems and never have a high *** I lost my job and make arrangements to pay of my account which was under R400.00 that I owed. I kept my promise with my payment but still they herrasing me with calls and sms. They handed me over for R90.00 balance which I refuse to pay because it is costs for calls and s mse. They still keep on herrasing me every month more than once.
Helpful (0)
Replies (4)0
Replies (4)
Edgars's replyOfficial
09 Feb 2022, 10:57Good morning Marie.
Trust you well.
We are sorry that your recent experience has led you to contact us with a complaint.
Tried calling you however you not available.
I have escalated your query to RCS, and I will be in contact with you for the resolution.
Thank you and take care.
Trust you well.
We are sorry that your recent experience has led you to contact us with a complaint.
Tried calling you however you not available.
I have escalated your query to RCS, and I will be in contact with you for the resolution.
Thank you and take care.
Best regards,
Edgars's reply09 Feb 2022, 10:57
Official
Good morning Marie.
Trust you well.
We are sorry that your recent experience has led you to contact us with a complaint.
Tried calling you however you not available.
I have escalated your query to RCS, and I will be in contact with you for the resolution.
Thank you and take care.
Trust you well.
We are sorry that your recent experience has led you to contact us with a complaint.
Tried calling you however you not available.
I have escalated your query to RCS, and I will be in contact with you for the resolution.
Thank you and take care.
Best regards,
MB
Marie B's updateReviewer Update
09 Feb 2022, 12:13I've tried to make use of my debt protection policy after I was layed off but with no success
MB
Marie B's update09 Feb 2022, 12:13
Reviewer Update
I've tried to make use of my debt protection policy after I was layed off but with no success
Edgars's replyOfficial
17 Feb 2022, 11:03 Good morning Marie.
Trust you well.
RCS has sent through an email due to no contractibility.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Trust you well.
RCS has sent through an email due to no contractibility.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Best regards,
Edgars's reply17 Feb 2022, 11:03
Official
Good morning Marie.
Trust you well.
RCS has sent through an email due to no contractibility.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Trust you well.
RCS has sent through an email due to no contractibility.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Best regards,
Edgars's replyOfficial
23 Feb 2022, 11:21Good morning Marie.
Trust you well.
Email sent to you due to no contact on 22.02.2022.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Trust you well.
Email sent to you due to no contact on 22.02.2022.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Best regards,
Edgars's reply23 Feb 2022, 11:21
Official
Good morning Marie.
Trust you well.
Email sent to you due to no contact on 22.02.2022.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Trust you well.
Email sent to you due to no contact on 22.02.2022.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Best regards,