1 reviews | Active since Oct 2014
EDGARS BAD CUSTOMER SERVICE
<p>On my monhly Edgars invoices it indicated that I qualified for a credi limit.</p> <p>So I app****, sent my latest three months payslips and ID copy. After a month nothing had happened. So I wrote to them and they asked me to resend everything, which I did. Someone named Nonhlanhla told me my request had been forwarded to the LI department for processing. After another month, still nothing. So I wrote again, and this time another person named Busisiwe told me I need to resend everything again, their system does not have any of my documents.</p> <p>How many times must I send documents? Is this disrespect? Or is this lazyness?</p> <p>Christian.</p>
We have received your concerns and apologise for the inconvenience caused by the matter.The correct process is to send the documents directly to *** to apply for a credit increase. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter.The correct process is to send the documents directly to *** to apply for a credit increase. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter.The correct process is to send the documents directly to *** to apply for a credit increase. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter.The correct process is to send the documents directly to *** to apply for a credit increase. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
My problem is that I have sent my documents to ********** and nothing happened. I have gone directly to the branch and dropped my documents there, and was promised feedback in two days, nothing happened. Nonhlanhla Makhanya, the Edgars person who contacted me back after I asked for feedback, told me in an email she sent my documents to the LI department, still nothing. I am always asked to send documents. I will try for the last time, but I can assure you I am becoming very disheartened with the service at Edgars. I am sure that Edgars has the documents you're requesting, because I have sent them all.
Christian.
My problem is that I have sent my documents to ********** and nothing happened. I have gone directly to the branch and dropped my documents there, and was promised feedback in two days, nothing happened. Nonhlanhla Makhanya, the Edgars person who contacted me back after I asked for feedback, told me in an email she sent my documents to the LI department, still nothing. I am always asked to send documents. I will try for the last time, but I can assure you I am becoming very disheartened with the service at Edgars. I am sure that Edgars has the documents you're requesting, because I have sent them all.
Christian.