LR
Lizette R
1 reviews | Active since Jan 2013
28 Sept 2015, 20:08
Edgars are you so desperate?
My mother, 77 years old, miraculously got added to her account: Partner protection plan - R3.85
Helpful (0)
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Replies (1)
Edgars's replyOfficial
30 Sept 2015, 16:04Hello lizetterust,
We tried contacting you at 03:59 PM but we couldn't reach you.
It is with great displeasure to hear of the overall experience. Please be advised you did not provide us with your mother's account details so we may assist you further. Kindly forward us the accounts details at ***. We assure you once we receive the accounts details, we will then address all concerns raised.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
We tried contacting you at 03:59 PM but we couldn't reach you.
It is with great displeasure to hear of the overall experience. Please be advised you did not provide us with your mother's account details so we may assist you further. Kindly forward us the accounts details at ***. We assure you once we receive the accounts details, we will then address all concerns raised.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Edgars's reply30 Sept 2015, 16:04
Official
Hello lizetterust,
We tried contacting you at 03:59 PM but we couldn't reach you.
It is with great displeasure to hear of the overall experience. Please be advised you did not provide us with your mother's account details so we may assist you further. Kindly forward us the accounts details at ***. We assure you once we receive the accounts details, we will then address all concerns raised.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
We tried contacting you at 03:59 PM but we couldn't reach you.
It is with great displeasure to hear of the overall experience. Please be advised you did not provide us with your mother's account details so we may assist you further. Kindly forward us the accounts details at ***. We assure you once we receive the accounts details, we will then address all concerns raised.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***