Edgars are ************s

Edgars is run by a bunch of ********* ******ing money from the people,paid the balance on my account and called to close the account and VAP same day I paid,suddenly I owed R142,paid the said amount,called them again to close the account after a week I am receiving a statement billed on the 08th March days after I had called to close the account and paid them on the spot.if this is not ********ity I don't know what it is.