lM
lloyd M

1 reviews | Active since Sept 2018

12 Sept 2018, 21:23

Edgars are cold hearted ******* part4

When a customer is a day late with his/her payment, Edgars is too quick to send sms' to warn the customer that his/her money is overdue. When Edgars is in error it gets "referred to" and "escalated" over and over again for months. Dear Edgars, Please stop *****ing and giving your customers the "runaround" in order to obtain and maintain good consumer relations. Failure to do so will leave y'all looking like idiots. All these people cant be wrong. Stop *****ing because people work hard for their money!

Maybe if y'all pay all of your staff better, they would take there jobs more seriously and maybe they would even be able to trace their mistakes. They obviously can't seem to do that at this moment reference no: ********** 0873/GO. I will keep posting reviews until my problem is resolved. my reviews are: 1. edgars are cold hearted *******, 2.Edgars are cold hearted ******* part 2 3. edgars are cold hearted ******* part3: the die hard, cold hearted and merciless Dear Edgars please feel free to resolve my issue. Had it not been for this site y'all would have continued to harass to pay for a mistake y'all made.

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Replies (1)
Edgars
Edgars's reply13 Sept 2018, 17:51
Official

Thank you for addressing your account related concerns with.

Please be advised we have referred your complaint our Regional Credit Office for investigation and feedback will be provided to you.

We would like to apologize for all the inconveniences caused.

Reference number: ***/GO

Kind Regards,

The Customer Experience Team

Best regards,