Edgars are cold hearted *******: part 5

14/09/2018 @ 17:10 I receive a call from Edgars: the consultant that "she is calling because they're are looking into my case". She then cleverly chose her words and said "Mr Murugan, are you confirming that you closed your account with an unsettled balance." I told her that "I am confirming no such thing, and that there was no unsettled balance." I then told her that I am confirming that I settled my balance and closed my account!" I asked her " who would allow me to close my account with an unsettled balance?" As usual there was no answer to that question. She then asked me "if I had a receipt to prove that my balance was settled." I explained to her that "after receiving no correspondence for over a year, I felt that there was no need to hold on to my receipts, because I had paid up and closed the account." She never told me anything new, just the same old nonsense. She asked me to be patient because the matter was being looked into. I agreed, but something didn't feel right because I confirmed the above 5-6 times before posting on Hello Peter, and I confirmed the same thing on my first post to Hello Peter. I felt that the call I received from Edgars was to trick me into saying that there was an unpaid balance.... but I intended on keeping my promise.

....Then today 15/09/2018 I receive yet another sms stating " immediate payment is due on your over due Edgars account. Your payment information has been placed on record at the credit bureax. contact us on ********** 447." Now they expect grace, but are not willing to give grace. If as they say, my case is being truthfully investigated, shouldn't they have atleast stopped the harassing sms'. I dont think they're investigating anything! I believe that they're are just buying time to figure out how to make me pay. From the time I lodged the query, the investigation never ever ended up their mistake! Even though they can't explain why my account was closed if it had a balance, and why I received no correspondence from them in over a year, and why my Hospital Cash back plan was cancelled if I still supposedly had an Edgars account. It was cancelled because Edgars would'nt allow me to close my account and keep the Hospital cash back plan. If I didn't close my account and received no correspondence for more that two months, I would have queried that because that Hospital Cash Back Plan was of more value to me than my Edgars account.

People please be aware of Edgars! they are ******* of the highest degree. They phoned me to trick me into saying that "I had an unsettled balance" Thank GOD that I was suspicious of that call!!! People please be aware of those phone calls from Edgars. Calls are recorded for safety purposes.... but it's not our safety they care about!!!! They ask you questions in a very clever way to trap you into saying what they want you to say, so that they can make you pay for their idiotic errors.

They can send my payment info to the credit bureax if they want, if the the credit bureax is smart enough, they will see that all my payments are made well ahead of time; then they have to ask themselves the question "What went wrong with the Edgars account and like all these people on Hello Peter, they will learn that Edgars are a brazen bunch of Racketeers. Ref no: ********** 1448/GO Ref no: ********** 0873/GO

I will keep on posting every time I hear something to keep people aware. PLEASE CLOSE YOUR EDGARS ACCOUNT TO AVOID PROBLEMS LIKE MINE. Remember to ask for your receipts to prove that the account is closed.Photo copy the Receipt because EDGARS RECEIPTS FADE QUICKLY! and then keep the receipts for the rest of your life because Edgars will return and say that the account was not paid.