Edgars are cold hearted ******* part 3: The die hard cold hearted merciless

For the Umpteenth time I have received the same response from Edgars: Thank you for taking the time in addressing your account concerns with us. Please be advised we have referred your complaint to our Regional Credit Office. Your complaint is currently being investigated. Reference number: ********** 1448/GO Kind Regards, The Customer Experience Team Here's the thing: from the time I brought the problem to Edgars attention the matter is always being escalated and it's always under investigation...yet the problem doesn't get solved! Which idiot company closes an unsettled account? I was not paying the account because I was under the impression that the account was closed. This is the impression one gets when he walks into an Edgars store, and asks for his account to be closed; and then they hand him the Phone and the guy on the other end ends the conversation with the statement "Sir, your account is closed! Now the reason Edgars takes their time to investigate is because they are hoping that I get tired and pay. this is also the reason they keep sending me Threatening sms' of them taking further Action: They are blatantly trying to ****** money from me. I closed the account because of the service fee they were going to charge and now they trying to get that money in another way. Edgars are ********* in the biggest way.

If anyone reads this, please do yourselves a favor and keep your stress free life by not opening an Edgars account. When they want you as a customer they will tell you everything you want to hear, but when things go wrong they're more lost than anyone else. If you're an Edgars customer do yourselves a favor and close the account before they mess it up. Remember to ask for some form of documentation to prove that your account is closed or they may send you an sms after a year or two stating that you should pay your "unsettled balance" to your "closed" account to maintain a good payment record.

Exodus 20:15 15 “You shall not *****."