Edgars/ARA Lies

The Calle Centre that calls me every month to confirm payment for the new month because my account had been in arrears called as per normal only this day ****h August) about a 25% special. She advised if i paid the R550.00 I could settle my account (R139.61 falling away as a discount). I checked my statement on the 3rd September with no reflection of what was advised. A gentleman from the call centre (Matthew - Customer Services) advised that he had no such information and confirmed with his team leader that this offer did not exist. It really makes me angry that the lady who call me about the offer called twice because the first time i did not meet the deadline so she made alternative arrangements which i met. I would appreciate it if a call up with the actual truthfull information would be given.<br> <br> Regards