Edgars appalling administration

I would recommend that anyone interested or persuaded to open an Edgars account seriously reconsider it. Closing an account with Edgars is possibly harder than performing a colonoscopy on a rattlesnake. After multiple attempts at closing the account and services linked to the account Edgars has failed. I was held accountable and handed over to debt collection for club fees and insurance fees on the account that was never closed after a request from my side. I was then requested to prove that I have requested closure. Then after emailing them to close the account, having paid the insurance and club fees that were in arrears, I emailed their closure, collections, and service emails to close the account, I was asked to phone their call center to close it. So, what proof can I possibly have that the account was closed if they refuse to make use of written communication to do so! They suck as a company, their customer service is terrible, they are unwilling to address internal administration issues and make the customer liable. I am not at all surprised that Edgars has failed to the extend that it has.