NP
Nesan P
1 reviews | Active since Mar 2009
18 Feb 2015, 11:02
Edgars App Doesn't Work Resulting In Bad Credit!
Hi, I have always used the Edgars app to check my instalment. However since November it has been saying I have no instalment which is very frustrating and has resulted in me not paying/paying on time - Edgars has a poor rating for me on my credit rating and this is unacceptable as it is a fault on their part! Why have an app that doesn't work! Please remove the adverse rating immediately.
Helpful (0)
Replies (1)0
Replies (1)Edgars's replyOfficial
19 Feb 2015, 15:29Hello sydafek,
We are deeply sorry for overall experience. Please be advised the Edgars website is still under construction, and as soon as it's up and running again, customers will be notified. We apologise for the overall experience. Please note your account is no longer in arrears and the system was updated for Electronic statements.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for overall experience. Please be advised the Edgars website is still under construction, and as soon as it's up and running again, customers will be notified. We apologise for the overall experience. Please note your account is no longer in arrears and the system was updated for Electronic statements.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Edgars's reply19 Feb 2015, 15:29
Official
Hello sydafek,
We are deeply sorry for overall experience. Please be advised the Edgars website is still under construction, and as soon as it's up and running again, customers will be notified. We apologise for the overall experience. Please note your account is no longer in arrears and the system was updated for Electronic statements.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for overall experience. Please be advised the Edgars website is still under construction, and as soon as it's up and running again, customers will be notified. We apologise for the overall experience. Please note your account is no longer in arrears and the system was updated for Electronic statements.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
