1 reviews | Active since Nov 2012
Edgars and Vodacom lying staff
<br> <br> Please find your reference number: ***/GO, <br> <br> Above is the ref number I got from Edgars, Manager gave me a missed call on Monday when I called back I was told she will call me again, She never did.<br> <br> On that same Monday I went to the Shop, the lady at the cell phone counter took the repair paper and purchase papers from me, promised to give me a call, this shows she is no different from her manager she is also a ****. <br> <br> I then got a call from Vodacom ***, don't have the name of the person **** and said the phone will be ready by Thursday morning, even after I told her I will pay because I desperately need that phone, I am told she will get back to me, I really hope South Africans stay away from these companies or they will suffer from pain frustration, if you don't believe me search Edgars and Vodacom complains
Thank you for raising your concerns with us. Please be advised we have referred this query to the store manager to address. The store manager advised that Vodacom requires the money to be deposited first in order for them to assist further. We apologise for the overall experience.
Your reference number is still the same: ***/GO,
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. Please be advised we have referred this query to the store manager to address. The store manager advised that Vodacom requires the money to be deposited first in order for them to assist further. We apologise for the overall experience.
Your reference number is still the same: ***/GO,
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***