1 reviews | Active since Aug 2018
EDGARS AND TRANSUNION playing the blame game!!!!!
It's very annoying to get a default lifted from your name when all your accounts has been paid up!!!! Account has been paid up at Edgars on 2 July 2018. I thought that there is a 21 days limit to have a default lifted from your name. DEFAULT IS STILL REFLECTS THAT I HAVEN'T PAID MY EDGARS ACCOUNT. I had to phone and fight with Edgars just to get a PAID UP letter!! TransUnion can't give me any answers!!! TransUnion blames Edgars and tells me I need to submit a dispute that will take another 20 working days to be sorted. I have paid over R500 in retrieval fees for my credit report.
As discussed telephonically kindly note your query is referred to our regional credit office for processing within the next 48 hours.
Should you not receive any feedback by Friday latest after 12 kindly revert and quote the below reference number.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Relations Team
***
As discussed telephonically kindly note your query is referred to our regional credit office for processing within the next 48 hours.
Should you not receive any feedback by Friday latest after 12 kindly revert and quote the below reference number.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Relations Team
***
