EDGARS AND RMC NIGHT MARE

EDGARS and RMC are a ****** nightmare with their after sale support, I have been struggling to get my Sim swap or even cancellation done after I lost my phone. two weeks later I don't have my number and I am losing business as I use the same number for my daily operations. Vodacom tells my number is still under RMC and there is nothing they can do while on the other had EDGARS tell me they have processed the cancellation and their sim swap is 5 working days, how can i person go without their device for 5 days ,People should be careful as Edgars in partnership with RMCS can ruin your business or client relationship with their incompetence, The call center agent are so clueless of their own processes ,one say two days and the other say 5 days ,They are not professionally trained /No induction conducted .ITS A ****** JOKE