MK
MONIQUE K

1 reviews | Active since May 2020

08 Nov 2024, 10:18

Edgars and Nimble - Clear Score

Hi,

I hope you are well.

I have an Edgars account since before Covid, during Covid I had to try and make arrangements with Edgars to make small payments with no communication or statements received.

Fast forward I went into the store to swipe my card to make payments and I got notified that I no longer have an Edgars account and that its been sold off to Nimble Group. Ok Nimble starts calling me on "behalf" of Edgars to make arrangements, next move BOTH Edgars and Nimble reflected on my Clear Score.

I requested my ORIGINAL signed agreement back then when I opened my Edgars account and I am sure you are not allowed to POND me off to Nimble without any communication above all else the level of service I have gotten from Nimble regarding this matter is shocking!!

If I do not get my original signed account details when I opened my account or any feedback as to why I am being marked as UNPAID when I DO pay you and my payment terms I will have no other choice but to get a legal team, I have already made contact with the Ombudsman.

I urge you to urgently call me and have the supporting documents sent to me.

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