PB
Pumla B

1 reviews | Active since Nov 2018

28 Nov 2018, 16:52

Edgars and Jet Stores are *****

This is my third post here about Edgars and Jetstores. They make commitments they don't keep.

I was told I don't need to spend my money and time printing their dispute form or certifying my ID. Well, they didn't mean it, as their investigator Gift told me.

Now, here we are with a company complicit in the theft of their own goods, that has resources and no creativity in ensuring that I am not listed as I DO NOT ***** from anyone.

They can not give me any information on the culprit, because they are 'investigating'. Guess I will have a ton of documents when they are done, justifying this mess up and am sure thousands more have been subjected to this abuse

What recourse do customers have? Do they even care that I can't even open a business bank account because I'm listed. Does it matter to them, that as a black woman, to have kept my record so clean, I had to be intentional with my financial decisions? Does any of this matter? Big business is a mess!!!

0
Replies (2)
Edgars
Edgars's reply28 Nov 2018, 17:17
Official
Thank you once again for making contact with us  . Once again we apologise for the frustrations and inconvenience caused to you. We have received feedback today that the dispute was finalized and that feedback was provide to you . ***/GO

Kind regards

The Edgars Customer Experience Team

PB
Pumla B's update28 Nov 2018, 18:21
Reviewer Update
That's a lie, so annoying and disingenuous. Just shows how unimportant this issue is to you, since it's not your family you have impacted so negatively. I demand to see what was done to approve this account, that led to me being victimised. N***