Edgars and Jet Airtime Service - Sim swap

I lost my phone on the 7th Feb and i called Vodacom for the sim swap where i was told i am having a contract with RMCS off which i dont remember taking a contract with them.I then called RMCS was told i will get a letter to take to Vodacom for the sim swap.I got the letter then went to vodacom where i was told i cannot be assistant because RMCS owes them money.I called RMCS back at 10h00 am on the 9th Feb 2018 i spoke to an agent by the name of Koni and she told be my number will be active after 3 hours the reference no for the call was ********** 441028.I called back at 13h41 same day because my number was still not active and i was told it still in process someone will call me.Today is the 10th Feb 2018 i am still waiting to get my number back

Now they are just not taking my calls. I am completely unimpressed .