1 reviews | Active since Nov 2018
Edgars and Hollard have yet to establish and quantify the monetary value of the risk they have placed me in for the last 4 years and refund and compensate me in this regard
After Edgars erroneously cancelled a funeral policy that I signed for: I was contacted and the solution offered by Edgars was that the policy was reinstated. What about the fact that Edgars and Hollard have yet to establish and quantify the monetary value of the risk they have placed me in for the last 4 years and refund and compensate me in this regard. I await feedback from management as I believe more should be done, since I am a loyal customer and dedicated payer each month. It seems that you guys aren't really sorry for what's transpired, you literally just undoing what you have done. I will not be taking up your offer to increase my credit limit and will endeavor to settled and closed off this account after 11 years of loyalty. This matter has been sent to the Insurance Ombud under ref- Our ***/ ********** 3
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Kind regards
The Edgars Customer Experience Team
***/GO
Kind regards
The Edgars Customer Experience Team
