Edgar's and diesels failure to offer working products

Absolutely shocking service from Edgar's and Diesel.

In December my brother In law bought a Diesel Big Daddy 2.0 from Edgar's online. The watch arrived and does not work.

We contact Edgar's they tell us they can't do anything. Contact diesel and we are told to go to fossil. Go to fossil and they tell me it's not there problem as Edgar's sold it to us.

I go back to Edgar's now nearly a month of running around. To be told that Edgar's will send it in and it will take 6 weeks plus. THIS IS DISGUSTING BEHAVIOR ON THERE PART. THE ENTIRE COMPANY IS SPINELESS AND I AM NOW LEFT BITTER BEYOND ANYTHING. I AM MORTIFIED TO THINK WHAT THE NEXT STEP BY THEM WILL BE.

The fact that there is no refund or exchange or anything else offered up with this is disgusting as well. Especially seeing as this watch have never been worn.

Be very careful of buying diesel products through Edgar's.

I fact Do Not buy from either as they have no quality control or respect for there clients.