RH
Rina H
1 reviews | Active since Sept 2017
06 Jun 2019, 11:42
Edgars airtime dispute
I have been harassed for the past year from Debt collectors on behalf of Edgars. Apparently i own Edgars R160 for Airtime bought. I have closed by account with Edgars before this was "bought". I have not received the "airtime". Went to the shop several times to fix the problem without any success.
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Replies (1)
Edgars's replyOfficial
06 Jun 2019, 16:40Dear Rina
Thank you for making contact with us regarding the airtime that was previously billed to your account.
We apologise for the frustrations caused to you.
Kindly note that we will escalate your query to our third parties for assistance and final feedback will be provided within 5 business days.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding the airtime that was previously billed to your account.
We apologise for the frustrations caused to you.
Kindly note that we will escalate your query to our third parties for assistance and final feedback will be provided within 5 business days.
***/GO
Kind regards
Edgars Customer Experience Team
***
Edgars's reply06 Jun 2019, 16:40
Official
Dear Rina
Thank you for making contact with us regarding the airtime that was previously billed to your account.
We apologise for the frustrations caused to you.
Kindly note that we will escalate your query to our third parties for assistance and final feedback will be provided within 5 business days.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding the airtime that was previously billed to your account.
We apologise for the frustrations caused to you.
Kindly note that we will escalate your query to our third parties for assistance and final feedback will be provided within 5 business days.
***/GO
Kind regards
Edgars Customer Experience Team
***