Edgars - Again...

<p>Yesterday I was at the Glen branch of Edgars (JHB South). I needed to ask some questions re a pair of Hi-Techs. No sales person in sight. I gave up eventually. Obtained a few items that I needed to pay for. I walked the length and breadth of that large store - went to THREE different till points. The first one had only one person there. She was busy with a leeeennggtthy return. I gave up and searched for another point at which to pay (whilst passing many sales people who could not be bothered to assist because they were too busy chatting). I came to another pay point. There was a couple standing there - waiting for ANYONE to please come so that they could pay!! They are probably still standing there... I walked across the store (I was in a big hurry but that is nothing to the staff at Edgars) and eventually paid for my goods at the third pay point. I cannot wait for the day that I close my account there. There are not many store chains that take one to the low level of incompetency and indifference to their clients, that Edgars does. It is such a pity. They have nice things. Nice things don't help much when your staff could not care less. I have often walked out of the store out of sheer frustration. What is the problem? Management? Poor training? Poorly picked people? Edgars could make a lot more money than they do. If they just gave a **** about their customers.</p>