Edgars after lockdown

I'm not happy with this company since the move to RCS. CALL CENTRE'S DONT WORK IT CUTS OFF RINGS ONCE THEN CUTS OFF... YET THEY QUICK TO SAY YOU ARE 2MONTHS IN ARREARS... YET I TRIED TO CONTACT THEM COUNTLESS TIMES AND WHEN THE EMAIL EVENTUALLY GOES THROUGH ASKING FOR YOUR LATEST STATEMENT THEN U WOULD HAVE WAITED A MONTH. I PAID EVERY MONTH NOT KNOWING WHAT I SHOULD PAY AS I KNEW MY CREDIT WAS NOT ALOT... YET THEY HAVE NERVE TO SAY IM IN ARREARS...

IT WAS NOT MY FAULT AND IM GLAD IM CLOSING THE ACCOUNT SOON. WHEN LOCKDOWN HAPPENED AND THEY MOVED THEY SHOULD HAVE MADE SURE THERE CUSTOMERS RECIEVED COMMUNICATION AS WELL AS THERE MONTHLY STATEMENTS T9 BE UP TO DATE. REGARDLESS I PAID THE MINIMUM TILL I FINALLY GOT A RESPONSE. REALLY BAD SERVICE.