Edgars adding on charges without one's consent

I recently sent a complaint through about trying to cancel my account protection plan for over 2 years. Edgars does not answer emails nor put me through to the relevant departments. The plan was cancelled so quickly after the hello Peter complaint, but now I see a charge for a lost card protection plan which I did not agree to. How can they cancel one plan and so easily add another without my consent, how many others are they charging without their knowledge? Edgars, I did not agree to this plan or amount, please take it off and reverse that charge.