MS
Musaddiq S

1 reviews | Active since Oct 2019

26 Sept 2020, 13:59

EDGAR'S ADDING CHARGES TO MY ACCOUNT, THERE'S A LIST OFF ISSUES HERE PLEASE SORT IT OUT OR I'LL HAVE TO TAKE IT FURTHER

FIRST OF ALL EDGAR'S SERVICES ARE PATHETIC, I MAKE REGULAR PAYMENTS EVERY MONTH OF R300 BECAUSE THEY CALL ME TO SAY I HAVE A BALANCE, THE LAST TIME I REMEMBER PURCHASING SOMETHING WAS IN 2019 APRIL OR MAY, I GET CALLED TO SAY THAT I HAVE AN OUTSTANDING BALANCE AND I PAY, BUT THE PAYMENTS ARE NOT REFLECTING ON THERE SIDE, I THEN DIG DEEPER AND FOUND THAT TE PEOPLE AT THE CANAL WALK STORE ARE NOT TAKING THE PAYMENTS TO MY ACCOUNT BUT ADDING IT AS PURCHASING ITEMS INSTEAD OF PAYMENTS, I THEN DIG ANOTHER LITTLE FURTHER AND FIND OUT THAT THEY HAVE BEEN ADDING EXTRA CHARGES TO MY ACCOUNT FOR

EDGAR'S CLUB CLASSI R42.50 ACCOUNT PROTECTION FUNERAL INSURANCE R24.16 SERVICE FEE R24.00 DENTAL INSURANCE R35.50

ALL WORKS OUT TO R125.16

THESES ARE CHARGES THAT ARE ADDED ON WITHOUT MY CONSENT I MEAN I HAVE MEDICAL AID SO WHY WOULD I NEED DENTAL INSURANCE OR ANY OR THOSES THINGS THIS HAS BEEN GOING ON SINCE 2017 A FEW MONTHS AFTER I OPENED UP MY ACCOUNT UNTILL TODAY 26/09/2020 I DEMAND THIS TO BE TAKEN FURTHER BECAUSE I HAVE BEEN PAYING THIS ALL THE TIME AND HAVEN'T BEEN RECIEVING ANY STATEMENTS OR ANYTHING FROM THE EDGAR'S GROUP, I CALL IN THEY SAY THEY GONNA ESCALATE THE ISSUE BUT NOTING HAPPENS THIS NEEDS TO BE TAKE. FURTHER AND THE STAFF AT CABAL WALK DON'T KNOW ANYTHING EITHER, THEY LOOK LIKE THEY DON'T WANNA WORK OR WHEN YOU ASK THEM SOMETHING THEY GIVE YOU BAD LOOKS BECAUSE THEY DON'T WANNA DO ANYTHING

THIS ISSUE NEEDS TO BE ADDRESSED

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