EDGARS ADD CHARGES WITHOUT MY KNOWLEDGE OR REQUEST
Edgars has added charges to my account for services which I have not requested for the past 2 months. It is for data/ airtime/SMS. When I called the call center today the agent put the phone down in my ear. WORSE RETAIL CUSTOMER SERVICE STORE EVER!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
21 Feb 2019, 09:48Dear Ebrahim,
Please be advised we have made contact with the main account holder Miss A. Ismail and confirmed receipt of her complaint.
The complaint is referred to RMCS for cancellation and reversal within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please be advised we have made contact with the main account holder Miss A. Ismail and confirmed receipt of her complaint.
The complaint is referred to RMCS for cancellation and reversal within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply21 Feb 2019, 09:48
Official
Dear Ebrahim,
Please be advised we have made contact with the main account holder Miss A. Ismail and confirmed receipt of her complaint.
The complaint is referred to RMCS for cancellation and reversal within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please be advised we have made contact with the main account holder Miss A. Ismail and confirmed receipt of her complaint.
The complaint is referred to RMCS for cancellation and reversal within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's replyOfficial
21 Feb 2019, 10:07Dear Ebrahim,
Please be advised we have made contact with the main account holder Miss A. Ismail and confirmed receipt of her complaint.
The complaint is referred to RMCS for cancellation and reversal within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please be advised we have made contact with the main account holder Miss A. Ismail and confirmed receipt of her complaint.
The complaint is referred to RMCS for cancellation and reversal within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply21 Feb 2019, 10:07
Official
Dear Ebrahim,
Please be advised we have made contact with the main account holder Miss A. Ismail and confirmed receipt of her complaint.
The complaint is referred to RMCS for cancellation and reversal within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please be advised we have made contact with the main account holder Miss A. Ismail and confirmed receipt of her complaint.
The complaint is referred to RMCS for cancellation and reversal within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,