Edgars Active Khayelitsha with their poor service
<p>Saturday morning 12th November I went to the mall just in time for 9am when the store was supposed to open as per trading hours. To my disgust we ended up only going in at 9.30 as there was some kind of meeting being held. It was very disrespectful not putting up any sign to let customers know what was happening, several customers including myself knocked on the closed door and we were only given hand signals of the door being closed , no apology was given eventually when the branch opened. Its pathetic getting such poor service really. Manager on duty: Siyanda Mrhubata</p>
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store with regards to the trading hours. We have addressed this incident with the store manager , you will be receiving feedback shortly.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are so sorry to hear about your unpleasant experience in store with regards to the trading hours. We have addressed this incident with the store manager , you will be receiving feedback shortly.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
