Edgars Active Cresta shopping mall

<p>Purchased a cell phone on 17 January 2017. Phone was taken back to the store on 07 Feb as there was a problem with the battery life. Was told it takes 2 weeks for the phone to be returned. I go to the store on 27-02-17, the manageress says she doesnt think the phone is back but will call and check and call me back the next day.</p> <p>I call the store at 15.50 on 28-02 as i received no phone call, the manageress says she forgot to call me back and vodacom needs a copy of my ID. The phone has been sent in for 3 weeks and no one bothers communicating with me. They havent even spoken to vodacom regarding the phone in 3 weeks? Not forgetting the manager promised to call me back on 01-03-2017 and once again I receive no phone call. I have to go in to the store and call for feedback. Is this service? Edgars should stick to selling clothing and not try things they cannot manage. This is why we have cell phone companies.</p>