Edgars Active Baywest Mall

I went to Edgars Active Baywest Mall, Port Elizabeth on the 09 September 2018 to buy All star for my daughter, upon arriving at home , I realised that both tekkies were left foot, I went back to them to inform them and also looking for the right foot tekkie, i was then told I must go to the other store as they have forwarded all the shoes there. No one even cared to apologise for the mistake in the store, I lodged a complaint with their complaints division and they apologised and promised to sort the matter out and that was Monday 8 October, Its been a month now and I am still stuck with two left foot tekkies, I had to spend money going up and down trying to get the correct tekkies for my daughter, making calls as well from my cellphone. Still left frustrated and my daughter still does not have tekkies