Edgars accout *****

My handbag was ****** and ********** transactions of more than R7000 made on my accou account. This was reported to Edgars Middelburg Mall with all relevant documents submitted and mailed by them to Head Office. This was done at he counter as there no longer is a custom care office. No feedback yet but I keep on receiving debt collecting calls. My account was paid up in full. I receive no monthly invoice or statements and was it not for the call from debt collecting i would not have been aware of this.