Edgars accounts takeover by RCS
I am really very very disappointed with the way RCS has handled the takeover of Edgars accounts. Initially, I received an email stating that the takeover will not affect my 6 month interest free account, which I was happy about as this is the contract I entered into with Edcon. I have been a loyal client with Edgars for years! Now I received another email claiming that all interest free accounts and options will fall away. What nonsense is that?? You cannot put something in writing to a client and later change it to suit yourself! And another thing, I just received an sms stating that interest was not added to my September statement and will therefore be doubled for October! Seriously?? Is it MY problem if YOUR system has glitches or you are too *********** to do a proper job?? So, I will, for these reasons be paying off my account and closing it asap! I will also do the same with my Makro account and spread the word far and wide about how RCS operates...
