Edgars Accounts Department is despicable and utterly useless!!!!!

Edgars has owed me R250 for years. I received my statement every month with the -R250 as the total outstanding. I went to Edgars at the beginning of October to claim my R250 and I was told the account is blocked and they have to unblock it. And to be safe, give them 12 days just to ensure everything is okay. Which I did.

I then returned over the past weekend - 7/10/2023 - because I received an sms stating that I can claim my black Edgars card and set the pin in store to open a new account. I then did that and as they swiped my card and I entered my pin, I was told the account has not been honoured.

I was put through to the ***** department in the Clearwater Mall store, did the whole facial recognition thing, made my purchase, which was approved, and went off.

Then I received a phone call from MBD Attorneys with regards to my Edgars account. They handed me over for money that was spent on 7/10/2023. And told me that my last payment on my Edgars account was in 2000.

What the hell????????? They owed me money all these years. Now all of a sudden I haven't paid my account in 23 years and they want to hand me over. ***?????