Edgars accounts department ***********

I closed my Edgar's account in 2017 at the Edgar's Trade route mall, they called n cancelled all extra benefits on my account n cut up my card in store. I recieved an SMS in September 2018 to say that I am in arrears by 1 month. After trying all customer service numbers I eventually spoke to a consultant who explained that my account was not closed and that I am in arrears, I have not recieved any information from Edgar's including my confirmation of cancellation a year ago,i requested to speak to a manager n the consultant put me on hold for 26 mins and then cut the call. Highly frustrating how an account that was closed a year ago all of a sudden is now in arrears. Highly unlikely.

This is affecting my credit status and now I am unable to reach any consultant...