NH
Naomi H

1 reviews | Active since Jun 2017

11 Jun 2017, 07:30

Edgars account signup

<p>i have to say i am dissapointed in edgars customer service. When signing up for an Edgars account one of their employees did not fully explain to me what it entails. I was unwillingly signed up for the Edgars clubcard membership, which comes with a few extra fees that i am not willing to pay. I phoned customer service to cancel the membership but when the statement came i still had outstanding fees. </p>

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Replies (1)
Edgars
Edgars's reply12 Jun 2017, 10:14
Official

Kindly note we tried contacting you telephonically but we could not reach you.

The reason for calling was to request for your accounts details in order to assist further with your query.

Kindly use the following channel to submit your query and include your account details ***.

Please find below reference number for this query:

***/GO

Should you need any further assistance please do not hesitate to contact us on the number below.

Kind regards,

Customer Experience Team.

Call Centre: ***

Best regards,