Edgars account **** !

I had an account wit Edgars and I closed it November 2020. I was told to cancel the policies and then after request a settlement amount and pay it and after payment contact Edgars 3 days after payment to confirm they have received payment and account will be closed. I did all of this and believed my account was closed.

I have recently received an SMS saying my account is in arrears. I have made over 20 calls to various numbers and even requested recordings of the telephonic conversations confirming cancellation of the account but I have received no assistance. I have even asked consultants to escalate the matter and I keep being promised that someone will get back to me but nobody ever does.

Edgars is ******** its customers and purposefully doesn't close accounts so they can keep making bogus charges on these accounts to boost their income whilst destroying our credit records.

It is by far the worst experience and worst customer service I have ever experienced. Advice to anyone is to never open an account with them in the first place!