Edgars account paid up August 2016

<p>Somebody or anybody please assist</p> <p>&nbsp;</p> <p>I paid up my fiance's edgars account&nbsp; in August 2013 and a year after it has been paid up lawyers or so called attorneys phoned us to say that his account is in arrears, we then explained to them that it has been paid up, for a whole year after that they were quiet, now in 2016 they phoning again to say that his edgards account is in arrears. In 2013 I made the settlement arragement with VVM attorneys now MBD attorneys is phoning us.</p> <p>&nbsp;</p> <p>we received a settlement amount via sms from VVM attorneys and i phoned them to make the arrangements for the discounted settlement amount to be paid.</p> <p>&nbsp;</p> <p>See below emails that has been sent:</p> <p>&nbsp;</p> <p>*1st email:</p> <p>&nbsp;</p> <p>Good day ******</p> <p>&nbsp;</p> <p>Please assist.</p> <p>&nbsp;</p> <p>I paid my fianc&eacute;s Edgars account on the 15 August 2013 at Edgars East Rand Mall with a&nbsp;discount amount of R5&nbsp;781.03&nbsp;that we&nbsp;received from VVM via sms.</p> <p>&nbsp;</p> <p>The sms we received is as follows:</p> <p>&nbsp;</p> <p>Thanks for the settlement arrangement on your EDCON ABSA account ******X. A discount of R2 278.74 applies and the outstanding amount is being reduced from R8 059.77 to R5 781.03. the final settlement amount is R5 781.03 and will be paid on 15 Aug 2013 by cash.</p> <p>&nbsp;</p> <p>We received a phone call from Wonga who works for MBD and he informed us that he can see that the amount of R5 781.03 was paid on the 15 August 2013.</p> <p>&nbsp;</p> <p>We have been to Edgars East Rand Mall asking for a closure letter and they informed us that they unable to provide us with the letter cause the account still has an outstanding amount, we then sent an email to Edgars asking for a statement and they informed us that they unable to assist cause the account is with the lawyers. We&nbsp;have sent numerous emails to Edgars and VVM and got no reply.</p> <p>&nbsp;</p> <p>Please can we have this account zerorised and closed as we paid the discount amount that was given to us by VVM.</p> <p>&nbsp;</p> <p>Thank you</p> <p>Kind regards</p> <p>******XX</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>*2nd email:</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>Good day ******</p> <p>&nbsp;</p> <p>I would like to follow up with regards to the below.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>Thank you</p> <p>Kind regards</p> <p>******</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>*3rd email:</p> <p>&nbsp;</p> <p>Hi ******</p> <p>&nbsp;</p> <p>Kindly provide feedback on the below query.</p> <p>&nbsp;</p> <p>Kind Regards,</p> <p>******X</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>