TM
Tshimangadzo M

1 reviews | Active since Jan 2020

18 Jan 2020, 02:41

Edgar's account nightmare

Edcon does not update your information with the credit bureau if you've paid up your account that had been I arrears. I can't open any other store account for the past one and a half year because Edgar's still hasn't submitted my updated information with the credit bureau to show that I have paid the account in full in June 2019

Lol my credit life has been a nightmare because of Edgar's. You guys look professional when someone approaches you for the first time but once you've managed to get that someone to open an account with you, you do all sort of tricks and reveal you unprofessionalism

This is my fourth review about Edgar's and nothing has happened yet. I was only called to be told it will be resolved in 48 working hours, that had passed, it was changed to 7 working days on email to even show that they were scared to call me, that has passed and credit bureau still shows that I owe Edgar's.

Cell: ***

I need a call back please

0
Replies (1)
Edgars
Edgars's reply18 Jan 2020, 09:34
Official
Good day Mr Mutangwa

We hereby acknowledge your complaint logged and we apologise for the inconvenience and frustrations caused.

Kindly be advised that your account was sent for a credit bureau update on the 7th January 2020, please follow up with the credit bureau if they have updated.

The reference number for your query is: ***/GO

Kind Regards
 Customer Experience Team
 ***