1 reviews | Active since Oct 2016

16 Oct 2016, 19:59

Edgars account comes with extras

<p>Opening up a Edgars account comes with more than a few surprises.</p> <p> </p> <p><br />After opening this account in Rosebank Mall I found myself taking on not 1 but 5 different life insurance options. After going into the Edgars in Rosebank asking if my account had been approved (receiving several messages from Hollard) only then I knew I had a Edgars account. </p> <p> </p> <p><br />At this point I asked them to check my account for any extra charges before I start using it. To my surprise I had Hollard written all over it. I cancelled it in-store with the Edgars consultant and the Hollard operator on the phone just to find out it didn't work when receiving the statement from Edgars. </p> <p> </p> <p><br />Edgars are fools if they think they can just sign you up for anything. </p>

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Replies (1)
Edgars
Edgars's reply17 Oct 2016, 09:29
Official

Thank you for raising your concerns with us. Please be advised all financial products have been cancelled on your account on the 06 October 2016.

Kindly note your query has been escalated to our accounts department for a reversal to be done , you will be receiving feedback shortly.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,


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