Edgars Account Closure Issues

I paid my account in full and cancelled my Club, Insurance and Edgards account on the 26th October 2020 (I have all corresponding emails from Edcon & RCS confirming this) . On the 10 December I received a sms stating that I should pay R30. After calling Edgars I found out that R116 was added to my account on November 4th as they did not cancel my club account. I have spent more than R116 in airtime trying to fix this and no resolution has been made as yet.