Edgars account application - poor response

My husband submitted an online account application for an Edgars account earlier this week - to date, no feedback on his account status has been given. He is not one to run around chasing applications, the only reason he app**** for the account is because I asked him to.<br> <br> I think it is appalling that no feedback has been given, nearly 3 full working days later, when during the application process it states that within 48 hours feedback will be given. I phoned *** and a lady accessed his information, and told me to call back in 20 minutes. Upon calling back, I a different person was not even prepared to take his ID number and contact him directly (his details are all in the system). I mentioned that the account application will end here and she said it's fine.<br> <br> REALLY EDGARS? Are you not interested in new accounts????