Edgars Account

<p>I have been with edgars for years and years.... And never have I had this experience. I paid up my account a few months ago and have been paying small amounts to cover the club fees that was linked to the account. This week I decided to buy a few items on my account again and the moment I left the store I get sms's stating that I am in the rears. I then logged onto the edgars internet to see if I can draw a statement ( as i have net received statements in the last few months ) The statements that I draw going back 3 - 5 months showed my oustanding amount as R0 and my overdue as R0. But the latest statement showed an overdue amount of R117. I then immediately paid this amount. Today I get a call from edgars account saying that I still owe them R212??? How is it, that the statement shows R0 due and then the moment when you make one purchase ( and return some of the items , which makes a credit again ) that you are overdue and behind on your account, and all of this in a period of 5days. Edgars then calls you and makes you feel like a ******** for supporting their business. This is not nice, as the person who called me was not very helpfull and could not tell me how I jumped to these amounts as my account is worked out over a period of 6 months... and not immediately payable.</p>