Edgar’s Account

My mom Mrs Molabe settled the account in May 2020. Unfortunately she had a subscription that she was not aware of. She went to several stores they assure here that they cancelled the subscription. She even canceled with one of the consultants over the phone. She has SMSs that confirms the cancellation. The amount was less that R100 when it started now is over R500. They call her and harass her almost everyday telling her about this amount that is increasing all the time.

I don’t know what needs to be done now. I also tried to talk to the people that are calling her but they are not helping.