KK
Kabelo K
1 reviews | Active since Aug 2016
26 Mar 2019, 01:22
Edgars Account
Good day,
On the 27/02/2019 i deposited R300 into Edgars account to pay my existing account with them and the receipt that i got from from the atm shows that the money went through to EDCON-Edgards, so i had a call from Edgards saying i didn't pay and i provided my POP and explained to them but still it hasn't cleared, my account is still on the same amount i owed in January and i feel like i have been ****** R300.
Regards, Kabelo Kube
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Edgars's replyOfficial
26 Mar 2019, 12:14 As per our telephonic conversation today at 12:08 PM. Please be advice we will need the relevant proof of payment in order for us to investigate your query with our accounts department.
Kindly forwarded the relevant requested payment to the email address provide.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Kindly forwarded the relevant requested payment to the email address provide.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Best regards,
Edgars's reply26 Mar 2019, 12:14
Official
As per our telephonic conversation today at 12:08 PM. Please be advice we will need the relevant proof of payment in order for us to investigate your query with our accounts department.
Kindly forwarded the relevant requested payment to the email address provide.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Kindly forwarded the relevant requested payment to the email address provide.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Best regards,