Edgars account

I had an account with Edgars and the handed me over to the lawyers and they call me and told me that if I pay my account they will give me a 30% discount so I said ok they broke it down into 3 months of payment of R518. So the first month I paid R518 then before the next month I got promoted at work so I had some money so on the 8th of November I went to free this account off so I call and I spoke to a person by the name of Lindo and she told me that they were going to send me a paid up letter in a weeks time...every week after that I called and wasted my airtime calling this people and now they saying that if pay 804 then they will give me a paid up letter....today I spoke to bulelwa and her team leader sisanda and she also did tell me that the person that told me about the discount didn't explain the discount nicely and she apologize for that but they did send a request but that don't help because it's to late and what they promised didn't happen and you don't ever get good customer service with this people they should change the way they do things in they accounts department I advise no1 to get an account with them if this is the way they run they businessvery disappointed...