Edgars a pathetic show with regards to customer service.

I closed my account in November 2019, April they started charging me for Edgars Club without my permission. Now I have been struggling since 13th August 2020 for someone to please help me settle this case as I do not owe them any money. It has adversely affected my credit record already and nobody, but nobody is willing to help me. I get threatening phone calls and sms messages everyday. I speak nicely to the person giving them all my details, all the people I have spoken to, dates and emails etc etc, yet there it is, still no assistance. No wonder this company is in a state of disrepair, their customer service is none existent.