Edgars

It is with regret that after more than 30 years having an account at Edgars I have today closed my account simply because of their lack of communication and their pure arrogance. They unilaterally started charging me R28 a month as a service fee on my account. It seems that Edgards are desperate in subsiding their profits. It just goes to show how little they care for their long standing customers. Certainly! Here's a polished version of your message:

It is with regret that, after more than 30 years of having an account at Edgars, I have decided to close my account today due to their lack of communication and pure arrogance. They unilaterally started charging me R28 a month as a service fee on my account. It seems that Edgars is desperate to subsidize their profits at the expense of their loyal customers. This just goes to show how little they care for their long-standing customers.