Edgars

This must have the most useless accounting dept ever. I have had a nil balance for ages but just before Covid I bought some nighties and couldn't get to Jet to pay the account. Edgard phoned me and told me how to pay online and I agreed the amount and asked them to close the account. Since before i made the purchase I have not received a single statement despite asking for one and now I've got Blake phoning me every day for R111.00 that nobody can explain except to say it's service fees although for what I can't imagine as I have not had any service for over a year. I was never charged fees before and I wasn't informed that I would now be. How in the heck do I get somebody to sort this out as all emails result in zilch.