Edgars

I cannot believe how the systems, service and customer relations at Edgars have deteriorated over the years. I went to the mall (Nelspruit; Ilanga Mall) and Edgars has "No Power". I wanted to do an exchange; they informed me that I cannot make an exchange. I asked if I can then buy something on account; they said No, the systems are offline. I would say that is understandable due to the fact that they did not have electricity but considering that EVERY OTHER SHOP HAD POWER (back-up generators etc.) and other means of service to assist customers looks rather bad on Edgars. I'm shocked that's all I can say.